Culture & Leisure NL Ltd - Terms and Conditions

By signing this agreement you agree that you have read and accepted all terms and conditions, agree to pay the subscription charges that all particulars contained overleaf are correct and further agrees to abide by all the rules of all participating Culture & Leisure NL Ltd facilities.

General Terms

  1. A Fob will be issued to new members; this or a wristband must be produced at reception upon each visit. Please inform reception of lost or stolen fobs, charges apply for replacement fobs.
  2. Culture & Leisure NL subscriptions are non-transferable and use other than that by authorised customer(s) may result in cancellation of subscription(s) without refund.
  3. A membership may be withdrawn at any time by Culture & Leisure NL Ltd, reasons will be provided.
  4. Unless stated on your agreement, membership is for all participating Culture & Leisure NL clubs not an individual club. Temporary closures of individual clubs for maintenance or events will not result in refunds or early cancellation being permitted.  If you hold a single club membership type alternative clubs will be offered in these circumstances.
  5. You may be asked to provide entitlement to a concession or discount at any time and must provide proof at least annually.
  6. All members are required to have their photograph taken for security purposes.
  7. Culture and Leisure NL Ltd may change these terms and conditions at any time. Updates will be published on our app and online at www.nlleisure.co.uk

Payment

  1. All Direct Debit transactions will be requested from the customer’s nominated bank account on the agreed date or shortly thereafter. Payment dates are:

Membership Subscriptions:  5th day of each calendar month.  Lesson and Courses Subscriptions:  20th day of each calendar month.

  1. Subscription charges are non-refundable and non-transferrable and we reserve the right to review subscription charges on a bi-annual basis. You will be given no less than 10 working day’s notification of any forthcoming change in fees. You will have the right to terminate your agreement through the normal channels at any time during the notification period, failing which you will be deemed to have accepted the amendment to the charge.
  2. In the event of a failed Direct Debit payment Culture & Leisure NL will automatically reapply for any unpaid balance where possible. If a second payment request fails appropriate administration charges will be applied to the account.
  3. Access to facilities can be restricted until membership fees are paid in full and unpaid fees may be referred to a collection agency unless the cancellation procedure has been followed. Fees may be paid by telephone or at any of our clubs.

Cancellation and Amendment

  1. 30 days’ notice of cancellation must be provided. Please contact our membership team on 01236 341969 or e-mail accessnl@nlleisure.com (gym membership) or courses@nlleisure.com (lessons) to cancel.  A confirmation number (tel.) or e-mail response will be provided, this should be retained as proof of cancellation.  Any monthly fee falling within the 30 day notice period will be collected in full and access to facilities will be granted during the period of notice.  Direct Debits should not be cancelled directly with the bank until all agreed fees have been paid.  Golf Memberships will only be honoured to the end of the current payment month if cancelled. 
  2. All agreements are subject to a 14 day cooling off period during which no advance notice of cancellation may be charged.
  3. To make changes to your membership type contact our office on 01236 341969. 30 days’ notice of any membership amendment must be provided and Culture & Leisure NL cannot guarantee that changes will be amended before this advance notice period has passed.

 

Communications and Privacy

  1. NL Leisure may use the contact details provided at any time for the purposes of contract execution such as but not limited to service changes, payment information and contract updates.
  2. Culture & Leisure NL will only use the data provided for the purposes of internal marketing where consent is given to by the member. Consent for marketing may be withdrawn at any time via online bookings, marketing e-mail options or by contacting us on the undernoted details.  Our full privacy policy is available online at  https://www.nlleisure.co.uk/legal/privacy

Bookings and Activities

  1. Standard memberships provide access to Gyms, Fitness Classes (excluding specialist sessions) and Swimming Pools within participating facilities in accordance with the opening hours of each facility. Use of health suites may be included for an additional one-off charge and will remain valid until the membership is cancelled.
  2. Gym - Children under the age of 11 are not permitted to use the Gym. Children between 11 and 15 years must be supervised by a responsible adult when using the Gyms after 6pm Mon-Fri.
  3. Fitness Classes - Children under the age of 12 are not permitted to use the Fitness Classes. Children between 11 and 15 years must be supervised by a responsible adult when using the Fitness Classes after 6pm Mon-Fri.
  4. Children under 8 years must be accompanied by a responsible adult over 18 at all times when in the swimming pool.

Note: Supervising adults must be over 18 years and have undertaken the appropriate induction where required.  Some equipment restrictions apply to under 16’s, please see guidelines in the gym.

  1. Lessons – Culture and Leisure NL reserves the right to amend lesson timetables subject to availability. If a lesson is cancelled by Culture and Leisure NL replacement sessions will be available on request.

 

Please direct any enquiries to:  Tel. 01236 341969                 Membership E-Mail. accessnl@nlleisure.com              Lessons & Courses E-Mail: courses@nlleisure.com

NL Leisure Price List

Prices from 1st April 2019

Access all price lists from the submenu on the left of this page.

Access NL Membership Packages Price List

 

  Monthly DD Annual
Adult DD £34.99 £374.00
Passport to Leisure DD (If you have a disability or are seeking employment) £24.00 £260.00
Over 65s £22.00 £240.00
Student/ Modern Apprentice £22.00 £240.00
Couple DD £63.00 £704.00
Child (Attached to Adult) DD £7.00 £70.00
Child (Individual) DD £17.00 £190.00
16-17 Years (Linked to Adult) £10.00 £110.00
16-17 Years (Individual) £20.00 £220.00
Club Member (11 - 17 Years) £12.00 N/A
Single Venue (Available at Ravenscraig, John Smith Pool, Iain Nicolson, Aquatec, Keir Hardie, Shotts & Kilsyth only) £21.99 N/A
NHS £28.99 £276.00
NLC £28.99 £265.00
Corporates - Other Organisations DD £29.99 £314.00
NHS Couple £57.99 £552.00
NLC Couple £57.99 £530.00
Corporates - Couple DD Monthly £59.99 £628.00
Adult 1 Month Over Counter £40.00 N/A
Passport to Leisure 1 Month Over Counter £26.00 N/A

 

 

Passport to Leisure Scheme

 North Lanarkshire Leisure offers discounts on memberships and pay as you go activities through our passport to leisure scheme.

To join the scheme you must qualify via one or more of the category’s below. It’s easy to apply, just show your valid proof of eligibility at your local venue, pay a small fee (£5.00) and enjoy your new discounted rates!

The over 65 passport to leisure is a permanent discount, all other passport to leisure types must be renewed on an annual basis. Renewal is also priced at £5.00.

 

Passport Categories

• Person over 65
Evidence: Valid ID: Passport, Driving License, Birth Certificate, Pension Book *Residency Not Required
• Full Time Student
Evidence: Valid ID: Student ID Card, Letter of Acceptance, Letter from School *Residency Not Required

Or resident in North/South Lanarkshire and:

• Modern Apprentice/Skillseeker
Evidence: Valid ID: Letter from Workplace or registered Skillseeker office
Receiving Any of the Following:
• Jobseekers Allowance
• Income Support/Employment Support Allowance
• Disability Living Allowance/Personal Independence Payment
• Working Tax Credit
• Council Tax Benefits (Excluding Single Person Allowance)
• Widow’s Pension
• Carers Allowance/Lanarkshire Carers Centre Carers Registration Card
• Other State Pension e.g. War Pension.
Evidence: Valid ID: Letter of entitlement, Bank Statement, Current Giro

 

 Passport to Leisure – Conditions of Use

  1. A valid North Lanarkshire Leisure membership card/fob must be produced on each visit
  2. The passport to leisure is non transferrable and may only be used by the named individual.  A photograph will be taken on issue of the pass; this will be stored by North Lanarkshire Leisure for the purposes of identification only.
  3. The passport will be valid for one year from the date of issue and can be renewed annually no more than 30 days in advance of the expiry date (subject to eligibility).  It is the cardholder’s responsibility to renew the passport and a small renewal fee will be applicable.  Please note 65+ passports are permanent and do not require renewal.
  4. All fees and charges for the passport to leisure and associated activities will be determined by North Lanarkshire Leisure Ltd.  North Lanarkshire Leisure reserves the right to review and change these charges and conditions of use.
  5. North Lanarkshire Leisure reserves the right to exclude or suspend a passport to leisure in cases where the person has lodged a false application or failed to comply with the management rules of any North Lanarkshire Leisure establishment.
  6. Lost or damaged fobs should be reported immediately to reception at any North Lanarkshire Leisure venue.  A charge will be made for replacement fobs at the appropriate rate.
  7. Direct Debit Members Only – North Lanarkshire Leisure will give no less than 30 days advance notice of expiry during which time the customer must either renew the passport to leisure or contact the enquiries office to cancel a membership.   If no action is taken the customer will be deemed to have accepted the membership at a full price adult rate and direct debit rates will be amended accordingly.
  8. The student concession runs between 01/10 – 30/09 and must be renewed before the end of each academic year.

NL Leisure Memberships & Prices

If you would like to discuss membership packages with one of our team please call 01236 341969

 

  Monthly DD Annual
Adult DD £34.99 £374.00
Passport to Leisure DD (If you have a disability or are seeking employment) £24.00 £260.00
Over 65s £22.00 £240.00
Student/ Modern Apprentice £22.00 £240.00
Couple DD £63.00 £704.00
Child (Attached to Adult) DD £7.00 £70.00
Child (Individual) DD £17.00 £190.00
16-17 Years (Linked to Adult) £10.00 £110.00
16-17 Years (Individual) £20.00 £220.00
Club Member (11 - 17 Years) £12.00 N/A
Single Venue (Available at Aquatec, John Smith Pool, Iain Nicolson, Keir Hardie & Shotts, Ravenscraig). £21.99 N/A
NHS £28.99 £276.00
NLC £28.99 £265.00
Corporates - Other Organisations DD £29.99 £314.00
NHS Couple £57.99 £552.00
NLC Couple £57.99 £530.00
Corporates - Couple DD Monthly £59.99 £628.00
Adult 1 Month Over Counter £40.00 N/A
Passport to Leisure 1 Month Over Counter £26.00 N/A

*Please note that set up fees may applyClick Here to: Join NL Leisure online 

*Click here for: pasSport to Leisure Terms & Conditions

Corporate Membership Organisation List

As part of our vision to reach out to the local community, NL Leisure offers valuable corporate membership, fulfilling employees health and fitness needs.

At no cost, members of our experienced, enthusiastic and friendly membership team can visit your place of work at time which suits your business to discuss corporate membership opportunities.

If you’d like to know more about how you can achieve your health and fitness aspirations in one of our top-of-the-range, newly renovated venues, please pass the following details on to your employer for further information – Contact our Membership team on accessnl@nlleisure.com or call 01236 341969.

The list below is all the current organisations who qualify for an NL Leisure Corporate Membership:

 

 

£28.99/£57.99 PER MONTH OR

£276/£552 ANNUALLY

£28.99/£57.99 PER MONTH OR

£265/£530 ANNUALLY

NHS **including Hospices

NLC

 

 

£29.99/£59.99 PER MONTH

£314/£628 ANNUALLY

ABELLIO SCOTRAIL

INLAND REVENUE

A.C.C.A

INVER HOUSE DISTILLERS

AIRDRIE FC SEASON TICKET

JOB CENTRE PLUS/DWP

AMBULANCE SERVICE

JOHN LEWIS

AMEY

KWIK FIT

ARNOLD CLARK

LEES OF SCOTLAND

ASCENSOS

LIDL

ASDA

LINDVALE PLASTICS

AVIVA

MAXIM BUSINESS PARK

BARNARDOS

McDONALDS

BELLS FOOD GROUP

MINISTRY OF DEFENCE

BELLWAY HOMES

MORRISONS

BARRS

MOTHERWELL SUPPORTERS CLUB

BARTLETTS

MPC

BRAKES BROS

NCR

BRITISH GAS

NETWORK RAIL

BRITISH TELECOM

NEW COLLEGE LANARKSHIRE

CAPABILITY SCOTLAND

OPTICAL EXPRESS

CARE INSPECTORATE

PARKS MOTOR GROUP

CAREWATCH NL

PERSONAL TRAINING CLIENT

CARILLION (CAPITA)

POLICE SERVICE

CIRCUIT GUY UK

POTENTIAL LIVING (VAMW HOMES)

CITIZENS ADVICE BUREAU

PRISON SERVICE

CLYDE SEASON TICKET HOLDER

PROCURATOR FISCAL

CLYDESDALE BANK

PRUDENTIAL

COILCRAFT EUROPE LTD

QUINTILES

CO-OPERATIVE RETAIL LOGISTICS

ROUTES TO WORK

CUMBERNAULD RUGBY CLUB

ROYAL BANK OF SCOTLAND

CUMBERNAULD COLTS

ROYAL MAIL

DAWNFRESH

ROYAL SUN ALLIANCE

DELL COMPUTERS

SALTIRE

DEVRO

SCOTTISH & SOUTHERN ENERGY

DIRECT LINE

SCOTTISH ENTERPRISE

EAST DUNBARTONSHIRE COUNCIL

SCOTTISH GOVERNMENT (SCOT EXEC)

EASYJET

SCOTTISH POWER

ENABLE SCOTLAND

SCOTTISH WATER

EUROPA

SIEMANS

EVANS HALSHAW

SKY

DB SCHENKER

SLIMMING WORLD

EXCEL / DHL

SOUTH LANARKSHIRE COUNCIL

FALKIRK COUNCIL

SPECSAVERS

FINDSBURY FOOD GROUP

STEWART BUCHANAN GAUGES

FIRE SERVICE

TATA STEEL (LIBERTY STEEL)

FIRST BUS

TELEPERFORMANCE

FRANKIE & BENNYS

TEREX

GIST

TESCO

GLASGOW CITY COUNCIL

T.O.M

GRANTS DISTILLERY

TK MAXX

HBOS/LLOYDS TSB

UNISON MEMBERS

HEALTHCARE ENVIRONMENTAL

VIRGIN MEDIA

HONEYWELL

VIRIDOR

HSBC / FIRST DIRECT

WARBURTONS

INCORPORE*

WEIGHT WATCHERS

INGEN

 

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About NL Leisure

NL Leisure is a registered Scottish charity, regulated by the Office of the Scottish Charity Regulator (OSCR). The purpose of NL Leisure is to deliver sport, recreational, health improving and social welfare services to the community of North Lanarkshire. NL Leisure is a not for profit company (NPDO) which is limited by guarantee.

NL Leisure's vision is to provide exceptional customer service and value for money experience through the provision of a range of high quality sport, recreational and health improving activities

 

 

Contact

NL Leisure Headquarters

1 Ardgoil Drive,
Cumbernauld,
G68 9NE
01236 341968

Membership Enquiries

accessnl@nlleisure.com

General Enquiries

queries@nlleisure.com

Click here for a full list of venue details