North Lanarkshire Leisure Direct Debit and Contract – Terms & Conditions

By signing this agreement the customer agrees that he or she has read and accepted all terms and conditions, binds himself or herself to pay the subscription charges, that all particulars contained overleaf are correct and further agrees to abide by all the rules of all participating North Lanarkshire Leisure Ltd facilities.

Terms Of Use

  1. A Keyfob/Card will be issued to new members; this must be produced at reception upon each visit. Please inform facility reception of lost or stolen fobs/cards as soon as possible. Charges apply for replacement cards.
  2. North Lanarkshire Leisure subscriptions are non-transferable and use other than that by authorised customer(s) may result in cancellation of subscription(s) without refund.
    Payment Method
  3. Credit / Debit Card (where points of sale have facility to accept card transactions)
  4. Cash or Cheque (when accompanied by a valid cheque guarantee card)
  5. Direct Debit (‘rolling monthly’ – payment will be requested from nominated account each month until termination of contract or annually as agreed)
    Payment Terms & Conditions
  6. North Lanarkshire Leisure subscription charges are non-refundable.
  7. North Lanarkshire Leisure Ltd reserves the right to refuse any application for a subscription within reason.
  8. This signed agreement is a legally binding contract between the customer and North Lanarkshire Leisure Ltd and represents a commitment to pay all charges within the specified terms of this agreement.
  9. All Direct Debit transactions will be requested from the customer’s nominated bank account on the agreed date or shortly thereafter. Payment dates are:

Membership Subscriptions:  5th day of each calendar month.  Lesson and Courses Subscriptions:  20th day of each calendar month.
Alterations to Charges

  1. North Lanarkshire Leisure Ltd reserves the right to amend all subscription terms and conditions at any time.
  2. North Lanarkshire Leisure Ltd reserves the right to review subscription charges on a bi-annual basis. Subscription charges may be increased as a result of this process.
  3. The customer will be given no less than 10 working day’s notification of any forthcoming subscription charge amendment. The customer will have the right to terminate their agreement without penalty at any time during the notification period, failing which the customer will be deemed to have accepted the amendment to the subscription charge.
  4. In the event of a failed Direct Debit payment North Lanarkshire Leisure may automatically reapply for any unpaid balance. In the event that a second payment request fails appropriate administration charges will be applied to the account.
  5. Unpaid fees can be paid at any North Lanarkshire Leisure venue or by contacting our Subscriptions office on the undernoted telephone number. Access to facilities can be restricted until fees are paid in full.
    Amendments & Cancellations
  6. Customers must contact the Subscriptions office to request cancellation of any subscription. Thirty days’ notice of cancellation is required and all outstanding fees must be paid immediately. The customer must request cancellation via telephone, e-mail or letter to the undernoted contact details. Please note that any monthly fee falling within the 30 day notice period will be collected in full and appropriate access to facilities will be granted during the period of notice. Please note that Golf Memberships will only be honoured to the end of the current payment month if cancelled. 
  7. Direct Debits should not be cancelled directly with the bank until all agreed fees as indicated above have been paid. In the event where a Direct Debit is cancelled before all fees have been collected from the nominated bank account the full balance of payments will be applied to the members account with North Lanarkshire Leisure and will be due in full immediately.
  8. Notice of cancellation is accepted at the date the termination is received by North Lanarkshire Leisure Ltd. Cancellations will not be valid until confirmation is received by the customer (North Lanarkshire Leisure Ltd will usually respond to any request within 14 days).
  9. In accordance with customer contract regulations this agreement is subject to a 14 day cooling off period during which no advance notice of cancellation may be charged

Communications and Privacy

  1. 1. NL Leisure may use the contact details provided at any time for the purposes of contract execution such as but not limited to service changes, payment information and contract updates.
  2. 2. NL Leisure will only use the data provided for the purposes of internal marketing where consent is given to by the member. Consent for marketing may be withdrawn at any time via online bookings, marketing e-mail options or by contacting us on the undernoted details.
  3. 3. Our full privacy policy is available online at https://www.nlleisure.co.uk/legal/privacy or by speaking to a member of our customer service team.

Please direct any enquiries to:
Subscriptions, North Lanarkshire Leisure Ltd, 1 Ardgoil Drive, Cumbernauld, G68 9NE                           Tel. 01236 341969
Membership E-Mail.
accessnl@nlleisure.com                            Lessons & Courses E-Mail: courses@nlleisure.com

Memberships – Terms of Use

  1. All Access NL subscriptions provide access to the following areas and activities within participating facilities and in accordance with the opening hours of each facility:
  • Fitness Suites and Conditioning Gyms (providing customer has undertaken the appropriate induction).
  • Swimming Pools.
  • All timetabled Fitness Classes (with the exception of specialist sessions – please refer to class timetables for details)
  • Health Suites (one-off charges apply)
  1. Children under 8 years must be accompanied by a responsible adult at all times when in the swimming pool.
  2. Children under the age of 12 are not permitted to use the Fitness Suites, Conditioning Gyms, and Fitness Classes. Children between 12 and 15 years must be supervised by a responsible adult when using the Fitness Suites, Conditioning Gyms, Health Suites and Fitness Classes after 6pm Mon-Fri. Note: Supervising adults must be over 18 years and have undertaken the appropriate induction where required.
  3. Access NL subscriptions can be withdrawn at any time by North Lanarkshire Leisure Ltd, reasons will be provided.
  4. Access NL subscription charges do not include the use / provision of lockers.

Lessons – Terms of Use

  1. North Lanarkshire Leisure reserves the right to amend lesson timetables subject to availability.
  2. If a lesson is cancelled by North Lanarkshire Leisure, replacement sessions will be made available on request.

NL Leisure Price List

Prices from 1st April 2019

Access all price lists from the submenu on the left of this page.

Access NL Membership Packages Price List

 

  Monthly DD Annual
Adult DD £34.99 £374.00
Passport to Leisure DD (If you have a disability or are seeking employment) £24.00 £260.00
Over 65s £22.00 £240.00
Student/ Modern Apprentice £22.00 £240.00
Couple DD £63.00 £704.00
Child (Attached to Adult) DD £7.00 £70.00
Child (Individual) DD £17.00 £190.00
16-17 Years (Linked to Adult) £10.00 £110.00
16-17 Years (Individual) £20.00 £220.00
Club Member (11 - 17 Years) £12.00 N/A
Single Venue (Available at Ravenscraig, John Smith Pool, Iain Nicolson, Aquatec, Keir Hardie, Shotts & Kilsyth only) £21.99 N/A
NHS £28.99 £276.00
NLC £28.99 £265.00
Corporates - Other Organisations DD £29.99 £314.00
NHS Couple £57.99 £552.00
NLC Couple £57.99 £530.00
Corporates - Couple DD Monthly £59.99 £628.00
Adult 1 Month Over Counter £40.00 N/A
Passport to Leisure 1 Month Over Counter £26.00 N/A

 

 

Passport to Leisure Scheme

 North Lanarkshire Leisure offers discounts on memberships and pay as you go activities through our passport to leisure scheme.

To join the scheme you must qualify via one or more of the category’s below. It’s easy to apply, just show your valid proof of eligibility at your local venue, pay a small fee (£5.00) and enjoy your new discounted rates!

The over 65 passport to leisure is a permanent discount, all other passport to leisure types must be renewed on an annual basis. Renewal is also priced at £5.00.

 

Passport Categories

• Person over 65
Evidence: Valid ID: Passport, Driving License, Birth Certificate, Pension Book *Residency Not Required
• Full Time Student
Evidence: Valid ID: Student ID Card, Letter of Acceptance, Letter from School *Residency Not Required

Or resident in North/South Lanarkshire and:

• Modern Apprentice/Skillseeker
Evidence: Valid ID: Letter from Workplace or registered Skillseeker office
Receiving Any of the Following:
• Jobseekers Allowance
• Income Support/Employment Support Allowance
• Disability Living Allowance/Personal Independence Payment
• Working Tax Credit
• Council Tax Benefits (Excluding Single Person Allowance)
• Widow’s Pension
• Carers Allowance/Lanarkshire Carers Centre Carers Registration Card
• Other State Pension e.g. War Pension.
Evidence: Valid ID: Letter of entitlement, Bank Statement, Current Giro

 

 Passport to Leisure – Conditions of Use

  1. A valid North Lanarkshire Leisure membership card/fob must be produced on each visit
  2. The passport to leisure is non transferrable and may only be used by the named individual.  A photograph will be taken on issue of the pass; this will be stored by North Lanarkshire Leisure for the purposes of identification only.
  3. The passport will be valid for one year from the date of issue and can be renewed annually no more than 30 days in advance of the expiry date (subject to eligibility).  It is the cardholder’s responsibility to renew the passport and a small renewal fee will be applicable.  Please note 65+ passports are permanent and do not require renewal.
  4. All fees and charges for the passport to leisure and associated activities will be determined by North Lanarkshire Leisure Ltd.  North Lanarkshire Leisure reserves the right to review and change these charges and conditions of use.
  5. North Lanarkshire Leisure reserves the right to exclude or suspend a passport to leisure in cases where the person has lodged a false application or failed to comply with the management rules of any North Lanarkshire Leisure establishment.
  6. Lost or damaged fobs should be reported immediately to reception at any North Lanarkshire Leisure venue.  A charge will be made for replacement fobs at the appropriate rate.
  7. Direct Debit Members Only – North Lanarkshire Leisure will give no less than 30 days advance notice of expiry during which time the customer must either renew the passport to leisure or contact the enquiries office to cancel a membership.   If no action is taken the customer will be deemed to have accepted the membership at a full price adult rate and direct debit rates will be amended accordingly.
  8. The student concession runs between 01/10 – 30/09 and must be renewed before the end of each academic year.

NL Leisure Memberships & Prices

If you would like to discuss membership packages with one of our team please call 01236 341969

 

  Monthly DD Annual
Adult DD £34.99 £374.00
Passport to Leisure DD (If you have a disability or are seeking employment) £24.00 £260.00
Over 65s £22.00 £240.00
Student/ Modern Apprentice £22.00 £240.00
Couple DD £63.00 £704.00
Child (Attached to Adult) DD £7.00 £70.00
Child (Individual) DD £17.00 £190.00
16-17 Years (Linked to Adult) £10.00 £110.00
16-17 Years (Individual) £20.00 £220.00
Club Member (11 - 17 Years) £12.00 N/A
Single Venue (Available at John Smith Pool, Iain Nicolson, Keir Hardie & Shotts, Ravenscraig). £21.99 N/A
NHS £28.99 £276.00
NLC £28.99 £265.00
Corporates - Other Organisations DD £29.99 £314.00
NHS Couple £57.99 £552.00
NLC Couple £57.99 £530.00
Corporates - Couple DD Monthly £59.99 £628.00
Adult 1 Month Over Counter £40.00 N/A
Passport to Leisure 1 Month Over Counter £26.00 N/A

*Please note that set up fees may applyClick Here to: Join NL Leisure online 

*Click here for: pasSport to Leisure Terms & Conditions

Corporate Membership Organisation List

As part of our vision to reach out to the local community, NL Leisure offers valuable corporate membership, fulfilling employees health and fitness needs.

At no cost, members of our experienced, enthusiastic and friendly membership team can visit your place of work at time which suits your business to discuss corporate membership opportunities.

If you’d like to know more about how you can achieve your health and fitness aspirations in one of our top-of-the-range, newly renovated venues, please pass the following details on to your employer for further information – Contact our Membership team on accessnl@nlleisure.com or call 01236 341969.

The list below is all the current organisations who qualify for an NL Leisure Corporate Membership:

 

NLC / NHS MEMBERSHIPS

£28.99/£57.99 PER MONTH          OR     

£265/ £530 (NLC ANNUAL) £276/552 (NHS ANNUAL)

NHS

NLC

 

 

  

 ACCESS NL CORPORATE MEMBERSHIPS

£29.99/£59.99 PER MONTH          OR

£314/£628 ANNUALLY

ABELLIO SCOTRAIL

INLAND REVENUE

A.C.C.A

INVER HOUSE DISTILLERS

AIRDRIE FC SEASON TICKET

JOB CENTRE PLUS/DWP

AMBULANCE SERVICE

JOHN LEWIS

AMEY

KWIK FIT

ARNOLD CLARK

LEES OF SCOTLAND

ASCENSOS

LINDVALE PLASTICS

ASDA

MAXIM BUSINESS PARK

AVIVA

McDONALDS

BARNARDOS

MINISTRY OF DEFENCE

BELLS FOOD GROUP

MORRISONS

BELLWAY HOMES

MOTHERWELL SUPPORTERS CLUB

BARRS

MPC

BARTLETTS

NCR

BRAKES BROS

NETWORK RAIL

BRITISH GAS

NEW COLLEGE LANARKSHIRE

BRITISH TELECOM

OPTICAL EXPRESS

CAPABILITY SCOTLAND

PARKS MOTOR GROUP

CARE INSPECTORATE

PERSONAL TRAINING CLIENT

CAREWATCH NL

POLICE SERVICE

CARILLION (CAPITA)

PRISON SERVICE

CIRCUIT GUY UK

PROCURATOR FISCAL

CLYDE SEASON TICKET HOLDER

PRUDENTIAL

CLYDESDALE BANK

QUINTILES

COILCRAFT EUROPE LTD

ROUTES TO WORK

CO-OPERATIVE RETAIL LOGISTICS

ROYAL BANK OF SCOTLAND

CUMBERNAULD RUGBY CLUB

ROYAL MAIL

CUMBERNAULD COLTS

ROYAL SUN ALLIANCE

DAWNFRESH

SALTIRE

DELL COMPUTERS

SCOTTISH & SOUTHERN ENERGY

DEVRO

SCOTTISH ENTERPRISE

DIRECT LINE

SCOTTISH GOVERNMENT (SCOT EXEC)

EAST DUNBARTONSHIRE COUNCIL

SCOTTISH POWER

EASYJET

SCOTTISH WATER

ENABLE SCOTLAND

SIEMANS

EUROPA

SKY

EVANS HALSHAW

SLIMMING WORLD

DB SCHENKER

SOUTH LANARKSHIRE COUNCIL

EXCEL / DHL

SPECSAVERS

FALKIRK COUNCIL

STEWART BUCHANAN GAUGES

FINDSBURY FOOD GROUP

TATA STEEL (CORUS)

FIRE SERVICE

TELEPERFORMANCE

FIRST BUS

TEREX

FRANKIE & BENNYS

TESCO

GIST

T.O.M

GLASGOW CITY COUNCIL

TK MAXX

GRANTS DISTILLERY

UNISON MEMBERS

HBOS/LLOYDS TSB

POTENTIAL LIVING

HEALTHCARE ENVIRONMENTAL

VIRGIN MEDIA

HONEYWELL

VIRIDOR

HSBC / FIRST DIRECT

WARBURTONS

INCORPORE**

WEIGHT WATCHERS

INGEN

 CITIZENS ADVICE BUREAU

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About NL Leisure

NL Leisure is a registered Scottish charity, regulated by the Office of the Scottish Charity Regulator (OSCR). The purpose of NL Leisure is to deliver sport, recreational, health improving and social welfare services to the community of North Lanarkshire. NL Leisure is a not for profit company (NPDO) which is limited by guarantee.

NL Leisure's vision is to provide exceptional customer service and value for money experience through the provision of a range of high quality sport, recreational and health improving activities

 

 

Contact

NL Leisure Headquarters

1 Ardgoil Drive,
Cumbernauld,
G68 9NE
01236 341968

Membership Enquiries

accessnl@nlleisure.com

General Enquiries

queries@nlleisure.com

Click here for a full list of venue details