NLL Golf

PLEASE NOTE THAT GOLF BOOKINGS CAN ONLY BE MADE BY PHONING 01698 640800 BETWEEN 9AM - 5PM WEEK DAYS, 8AM - 2PM WEEKENDS. 

 

New Opening times at both courses

Midweek 7am to 7pm

Weekend 7am to 5pm

 

Season ticket holders can now book their next game at the venue.

 Any payments or telephone bookings will still go through Ravenscraig on 01698 640800. 

 

Culture & Leisure NL 

A PRACTICAL GUIDE TO GOLF DURING COVID-19

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We are delighted to be reopening our two golf courses, Palacerigg and Lochview from Monday 1st of June and bookings will open from Saturday 30th May and can be made via our App or by calling 01698 640800. Please note that at this stage, it will only be the courses that will reopen, the golf driving range and all clubhouse facilities will remain closed. 

Please be aware that there will be a number of safety measures and new operational measures introduced. Please read the article below on how golf will operate over the coming weeks and months. 

The health and safety of our customers underlines everything we do. We believe allowing golfers to enjoy a game in a safe environment provides the mental and physical health benefits to improve the wellbeing of all our golfers.

We respectfully ask that people now refrain from walking on the course as it is being prepared for golf and will be operational from 1st June. 

This practical guide is based on the paper published by the PGA “Return to Golf”, and guidance from SGU outlines the robust, monitored measures C&LNL will be implementing to safeguard our members and staff during the COVID-19 Pandemic.

https://www.pga.info/media/2842/return-to-golf-final.pdf 

If you would like to speak with NL Golf team with regards any Covid-19 questions or concerns, please make contact in the first instance via email at golf@nlleisure.com

The measures set out within this guide aims to cover each step of the golfers journey from the home to the 1st Tee and back home again.

Our Measures and Procedures will be under constant review, updated as advice from Government, Health Authorities and Governing Bodies evolves in line with the gradual lifting of social restrictions.

North Lanarkshire Leisure has adapted its procedures to ensure compliance with government restrictions. The following aspects of the golfer experience has been divided into the following categories:

  • Course Access
  • Price List
  • Conditions of Play
    • Bookings
    • Arrival & Waiting 
    • Check-in
    • First Tee
    • On the Course
    • Getting Home Safely
    • Ensuring the Safety of our Staff

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Course Access

Both Palacerigg Golf Course and Lochview golf course will reopen on Monday 1 June 2020 at 08:00. Only the Golf Course will be open during this initial reopening phase. Current they will be no access to Club Houses, Locker Room, Toilets, Showers and Changing facilities. 

Access to the courses will be limited to our staff and Pe-booked golfers only. Every golfer must be prepaid and booked either as a C&LNL ‘Golf Season Ticket’ or ‘pay-as-you-play’ before entering the course. In line with the government restrictions, anyone else will be asked to leave.  

Play must only start from the 1st Tee. This is to ensure our employees are fully aware of all golfers on the course. 

To access the course, a player must:

  • Have an active season ticket or Prepaid Pay-as-You-play, 
  • Not otherwise be required to be self-isolating.
  • Not be displaying COVID-19 symptoms.
  • Have a pre-reserved tee time.

These playing conditions are non-negotiable.

 

Price List 

Please note that the golf price has been reduced until the end of June to reflect the playing conditions. While our team have been working hard to maintain the course to the highest possible standard.

The recent situation has resulted in a reduced work force and difficult working conditions. As a result we have made the decision to reduce the price until we get the course back to the usual playing standard. We ask that you respect the staff at all times as they work hard under difficult circumstances.  

Bookings over the phone only by calling 01698 640800. 

Lines open 9am - 5pm week days and 8am - 2pm weekends. 

*Please note, if you have a direct debit for golf that you didn’t cancel you don’t need to re-register and we will be in touch directly soon.

*Please note that we anticipate a high volume of calls and we only have a limited work force due to the current situation so please bear with us and respect our team. 

 

*Please note, if you have a direct debit for golf that you didn’t cancel you don’t need to re-register and we will be in touch directly soon.

Passport Guidelineshttps://bit.ly/3gndF0k

Corporate Company Listhttps://bit.ly/3gkHBdH

 

Conditions of Play

Bookings

  • As per the guidelines set out by the Scottish Government and Scottish Golf Union, only travel to the course if you are within the 5 mile radius. 
  • Season tickets can be purchased by calling the dedicated golf booking line on 01698 640800 between 09:00 and 17:00 week day and 08:00 - 14.00 weekends. 
  • Booking a tee time and pre paying by calling the dedicated golf booking line in advance is compulsory, no walk up golfers allowed. The booking line will be opened from Saturday 30 May 2020
  • Golfers will only be allowed to start between 8am and 4pm
  • Social golf only. There will be no competitive golf until guidance from the Dept of Social, Culture, Media and Sport allows this to commence. 
  • There will be a minimum of 10 minute intervals between tee times.
  • Arrival at the course no more than 15 minutes prior to reserve tee time, if the golfer arrives before this time please stay in your car.
  • Golfers should travel to the club alone, or with a member of the same household.

BOOKING GUIDE

It is important that golfers using our online system read and follow these guidelines on the booking process carefully.  For registration information please see the help section.

If you are playing solo Please only book Solo/Lead Bookee slot.  This will prevent you from starting alongside other players.

If you are playing together Please ensure one person secures the time using the Solo/Lead Bookee slot.  Up to 3 additional players can then book slots 2-4.  All players should make sure that they select the same time slot and double check this on our confirmation e-mail. (play only with members of your own household or a maximum of one other household in line with the Scottish government guidelines)

ONLY BOOK SLOTS 2-4 IF YOU KNOW WHO IS BOOKED IN TO THE LEAD BOOKEE SLOT

Incorrect bookings may lead to a delayed or cancelled start time.  Priority will be given to the lead bookee in the time slot.  If you do make an incorrect booking please make sure that you cancel this through my bookings.

If you will NOT be attending it is important that you cancel your slot in my bookings as soon as possible.  We anticipate high demand and ask all of our players to make sure that they do not prevent others from booking by holding unnecessary bookings.

 Arrival and Waiting to Play

  • Ample car parking spaces are available and tee time restrictions will help ensure social distancing.
  • Observe social distancing always and resist the temptation to meet with others.
  • Individual personnel golf buggies are allowed on the course but can only be used by members of the same household. Social distancing measures must be adhered to.
  • Clubhouses are closed so all clubs must be removed at the golfers earliest convenience, a guidance will be issued to organise the removal of equipment.
  • Toilets are closed to the public and golfers
  • Golfers should make myself aware of new safe access routes to the 1st tees and how to exit after the 18th. There may also be some amendments made to the direction of the courses to ensure public social distancing regulations are adhered to.

Check-in and reception

  • They will be no access to Reception, Retail, Club Houses, Locker Room, Toilets, Showers and Changing facilities.
  • On arrive, please follow the new directional signage and make your way to the 1st Tee.
  • A member of staff will be located at the 1st tee to ensure the smooth and efficient timetabling of Tee off times. 
  • The protection, safety and well-being of our staff is paramount therefore social distancing protocols must be observed at all times. We ask all golfers to respect all our frontline staff.
  • Two-metre queue markers will be in operation.

 First Tee

  • Only move to the 1st tee once the group in front are clear of the tee, follow guidance markers.
  • Arrive on the 1st tee no more than 5 minutes prior to the reserved tee time.
  • Social spacing signage identifies guidelines.
  • Any golfers(s) not following directions will be asked to leave the course and not allowed to make a new booking until restrictions are lifted. 
  • Golfers must strictly adhere to tee off times to ensure minimum 10 minute group spacing.
  • Tee-times should be managed and booked in advance – there is no turn up and play allowed. 
  • Intervals are now set at 10mins
  • The following groupings will be permitted: 
    • Individuals playing golf on their own. 
    • Subject to adherence of only mixing with one other household group can play in groups of two, three or four-balls is permitted. 

 On the Course

  • Teeing areas golfers must keep 2 metres apart at teeing areas.
  • General Golfers stay more than 2 metres apart when walking to the ball, searching for a ball and playing shots.
  • Once a hole is completed, the group in front must have exited the tee box before players can progress to the next hole.
  • Do not double back to play again if a ball is lost, unplayable, or in a penalty area.
  • Equipment, food and drink must not be exchanged between players.
  • Players must not pick up another player's equipment or golf ball.
  • Players must refrain from handshakes and high fives,
  • Remind golfers not to touch stray balls.
  • No bunker rakes allowed on the course, remind golfers to make their very best efforts to smooth the sand using their club/feet or personal rake.
  • Putting golfers should not touch another player’s golf ball.
  • Golfers should putt out and not mark their balls.
  • All bunker rakes have been removed, players to smooth sand after their shot with their feet or their club.
  • Bins have been limited on the course.
  • Benches will be marked in such a way to indicate golfers should not use them or removed
  • All other removable items have been removed, except the stakes defining areas of the course that can be treated as immovable obstructions.
  • Flag sticks will remain in the hole and must not be touched.
  • Hole cups have been adapted so that the ball does not fall below the surface of the putting green and can be easily retrieved by handling the ball only.
  • Putting Green including practice nets are closed.
  • Practice area is closed at both courses and the driving range.

 Getting Home Safely

  • Social distancing is as important after a round as it is during the round, so when the round is over, golfers must leave the course and return straight to their cars or if walking, leave the course.
  • Clubhouse will remain closed
  • Players must call or email the Golf Club with any post-round health issues or COVID-19 related queries, at the earliest possible opportunity.

 Ensuring the Safety of our staff

The front of house golf team will initially manage all customer-facing aspects of the Golf courses from the 1st tee.  Our measures are to ensure their safety, along with golfers.  

  • There will be one staff member present on the 1st tee during 8am to 4pm and a course ranger managing the flow of golfers through the course. 
  • Staff will provided with the appropriate PPE to wear on-site.
  • Staff are aware of importance to hand hygiene and cough etiquette.
  • Hand sanitiser and cleaning solutions provided for use.
  • Staff always remain at least two metres from customers.
  • All work areas and contact points are cleaned and sanitised regularly

Our Green Staff and Golf course Ranger are isolated on the course for much of the time, with steps taken to minimise the risk customer contact.

Please respect our staff and help keep them safe by observing social distancing guidelines at all times. Without our staff, we would have no golf.

If you would like to speak with NL Golf team with regards any Covid-19 questions or concerns, please make contact in the first instance via email at golf@nlleisure.com

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About NL Leisure

NL Leisure is a registered Scottish charity, regulated by the Office of the Scottish Charity Regulator (OSCR). The purpose of NL Leisure is to deliver sport, recreational, health improving and social welfare services to the community of North Lanarkshire. NL Leisure is a not for profit company (NPDO) which is limited by guarantee.

NL Leisure's vision is to provide exceptional customer service and value for money experience through the provision of a range of high quality sport, recreational and health improving activities

 

 

Contact

NL Leisure Headquarters

1 Ardgoil Drive,
Cumbernauld,
G68 9NE
01236 341968

Membership Enquiries

accessnl@nlleisure.com

General Enquiries

queries@nlleisure.com

Click here for a full list of venue details

Customer Notice

In line with government advice on reducing social contact, all culture and leisure facilities in North Lanarkshire will remain closed for the foreseeable future.