Subscriptions Administrative Officer (Fixed Term)     NLL 6/19
£9.15 to £11.67 per hour

You will work as part of a team to ensure the efficient and effective performance of the Subscription section. You will provide excellent customer service dealing direct and on the telephone with customers using product knowledge to provide a suitable solution to ensure customer membership, sales and retention. As part of this role you will be required to deal with all aspects of membership payments including outstanding debts sensitively and effectively.

You will be innovative, have excellent inter-personal and communication skills which will give you the ability to promote current marketing campaigns in order to deliver a quality service to our customers across the entire range of NLL’s product and services.

You will have a minimum of three standard grades or equivalent, one of which will include English or Maths. You will be a confident communicator, with good organisational skills with the ability to use your own initiative. You will also have moderate administration experience. Previous experience working with Direct Debits and a customer focussed environment is desirable.

Pattern of hours: You will be required to work flexibly over 7 days.

This post is fixed term to cover a period of maternity leave up to February 2020.

Closing Date: Friday 22 February 2019

For further details on this post please telephone 01236 341967 or email recruitment@nlleisure.com. If you wish to apply for this post pleaseclick here to download an application form. Completed application forms should be returned by email to recruitment@nlleisure.com or post to:

North Lanarkshire Leisure Ltd
Human Resources
c/o Broadwood HQ
1 Ardgoil Drive
Cumbernauld
G68 9NE

North Lanarkshire Leisure Ltd does not accept any liability for the non-delivery of completed application forms. It is the applicant's responsibility to ensure the application form has been received within the Human Resources Department.

Application Form

Job Description

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About NL Leisure

NL Leisure is a registered Scottish charity, regulated by the Office of the Scottish Charity Regulator (OSCR). The purpose of NL Leisure is to deliver sport, recreational, health improving and social welfare services to the community of North Lanarkshire. NL Leisure is a not for profit company (NPDO) which is limited by guarantee.

NL Leisure's vision is to provide exceptional customer service and value for money experience through the provision of a range of high quality sport, recreational and health improving activities

 

 

Contact

NL Leisure Headquarters

1 Ardgoil Drive,
Cumbernauld,
G68 9NE
01236 341968

Membership Enquiries

accessnl@nlleisure.com

General Enquiries

queries@nlleisure.com

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