Customer Guidelines


You can book up to 7 days in advance by telephone or calling into the centre, please quote your leisure card number. 24 hours notice is required to cancel any booking, failure to do this will result in booking privileges being withdrawn.


All customers must register at reception every time they use the facilities. This is to ensure your card is kept up to date.


You can book Fitness Classes in person or by telephone. For your convenience it is also possible to book online here. Bookings can be made 7 days in advance and fitness class cancellations can also be made on the same page.


Please refer to the notices which are displayed in the Gym.


Please refer to safety guidelines which are displayed in the Healthy Suite area.


Amendments to your subscription (eg adding your partner to your subscription) are dealt with at the centre reception.Amendments to Personal or Bank details please contact the Access NL Helpdesk on 01236 341969


Please inform reception as soon as possible. A charge for a replacement card will be made at the appropriate rate.


Please contact the Access NL Helpdesk on 01236 341969 in the first instance regarding cancellation of your subscription.Cancellations can also be submitted in writing to Access NL, 1 Ardgoil Drive, Cumbernauld, G68 9NE,or emailed to As stated in your direct debit agreement, 30 days notice of cancellation is required.Please note that insufficient notice may result in a further payment being withdrawn. NB. Notice of cancellation is actionedfrom the date the written request is received at the Access NL office.


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About NL Leisure

NL Leisure is a registered Scottish charity, regulated by the Office of the Scottish Charity Regulator (OSCR). The purpose of NL Leisure is to deliver sport, recreational, health improving and social welfare services to the community of North Lanarkshire. NL Leisure is a not for profit company (NPDO) which is limited by guarantee.

NL Leisure's vision is to provide exceptional customer service and value for money experience through the provision of a range of high quality sport, recreational and health improving activities




NL Leisure Headquarters

1 Ardgoil Drive,
G68 9NE
01236 341968

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